CMS migration for Hospital Sírio-Libanês

Healthcare

Enterprise Technology

The digital ecosystem of Hospital Sírio-Libanês supports institutional communication, patient relations, social initiatives, and fundraising portals.

Dexa led a complex CMS migration to unify digital management, preserve critical functionality, and ensure operational continuity. Within approximately five months, five major portals and over 2,000 pages were migrated without a single service interruption.

CONTEXT

Migrating a critical digital ecosystem under a non-negotiable deadline with zero downtime

CHALLENGE

The hospital’s digital environment comprised portals with varying levels of criticality. Part of the infrastructure was hosted on legacy technology with an expiring license, making the migration timeline decisive to avoid the risk of platform downtime.

Multi-CMS architecture consolidation

Mapping content structures, dependencies, and integrations from Hygraph and other legacy CMS platforms before rebuilding them into a unified, centralized foundation.

Full feature preservation

Seamlessly replicating existing behaviors, workflows, and integrations to ensure zero regressions in UX or performance.

Re-engineering critical integrations

Rebuilding REST APIs and secure integrations with mission-critical third-party platforms, such as Salesforce and Banco Safra.

Zero-downtime launch

Executing a controlled cutover strategy to prevent any interruption in critical digital services during the transition.

A unified digital foundation for multiple portals

SOLUTION

To enable a seamless CMS migration for the hospital without disrupting critical services, Dexa implemented a strategy based on architectural standardization, component reuse, and incremental execution.

Multisite architecture implementation

A centralized framework designed to support multiple portals under shared governance, featuring a unified codebase for more efficient maintenance and updates.

Component library & visual editorial framework

A suite of reusable elements for page building, combined with a visual editing model that empowers marketing teams to create content without technical intervention.

Large-scale content migration

Deployment of automated migration scripts to transfer 2,000+ pages and assets from legacy systems, ensuring data security and full traceability.

Re-engineering of critical integrations

Rebuilding and validating mission-critical APIs and integrations with Salesforce, Banco Safra, and core institutional systems.

A new digital foundation for autonomous operations

IMPACT

The CMS migration enabled Hospital Sírio-Libanês to unify its entire portal portfolio on a single platform, significantly reducing technical fragmentation. The marketing teams gained total autonomy to publish content and build new editorial sections directly within the platform.

400+

pages created using the visual editor and reusable components

2,000+

pages migrated automatically via custom import scripts

institutional portals delivered within approximately five months

Critical integrations preserved with Salesforce and Banco Safra, ensuring zero service interruptions

Hospital Sírio-Libanês

CLIENT

As a global benchmark in clinical excellence, Hospital Sírio-Libanês has been a pillar of the Latin American healthcare landscape since 1921. Operating as a world-class academic medical center, it integrates high-complexity assistance with cutting-edge research and education, driven by a philanthropic mission to advance healthcare equity.